Solis Two Porsche Drive
  • Atlanta, GA, USA
  • Hourly
  • Full Time

medical, dental, vision, LTD, STD, life insurance


The Front Desk Supervisor is responsible for the daily operations of the Front Desk for his/her shift.  This position will also be involved in training of new staff as directed by the Front Desk Manager.  Efficiency, perfection and impeccable service will be the mantras of this position.

Experience 

  • Must have minimum 1 to 2 years of previous hotel front desk experience, others need not apply.
  • Ability to effectively communicate in English; excellent written, verbal and organizational skills.
  • Must be able to multi-task and be very detail oriented; proficient in computers.

 Skills and Knowledge  

  • Impeccable communication skills knowledge of correct grammar and spelling.
  • Be a "doer". Possesses the ability to be results focused and is self-motivated
  • Ability to complete assigned tasks within established deadlines
  • Strong customer development and relationship management skills.
  • Strong organizational skills. Ability to multi-task in a stressful and tense environment.
  • Knowledge of operations and associated opportunities.
  • Strong problem-solving skills
  • Professional communication skills (verbal, listening, writing)
  • Strong internal and external customer relation skills
  • Willingness to demonstrate lateral service and support in cooperative and pleasant manner for the overall good and benefit of the department
  • Strong organizational skills, as well as understanding of multi-disciplinary programs
  • Ability to integrate and harmonize office functions
  • Excellent customer service skills
  • Excellent written and verbal communication skills
  • Ability to work effectively and relate well with senior management, colleagues, subordinates, and individuals inside and outside the hotel
  • Must be computer literate. Must exhibit a professional manner in dealing with others and work to maintain constructive working relationships.

 Education or Certification

  • High School Diploma or equivalent required.
  • Some College Preferred.
  • Hospitality Management Degree beneficial.
Solis Two Porsche Drive
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